As we know, Governor Cooper modified North Carolina’s Stay At Home Executive Order, transitioning the state to Phase 1 of slowly easing COVID-19 restrictions. Executive Order 138 goes into on Friday, May 8th at 5 pm.
Our top priority is the health and safety of our patients, their families, and our staff. We have been closely monitoring all recommendations and mandates to ensure we continue to take every necessary precaution to prevent any exposure to COVID-19 in our office. We continue to pay special attention to every detail - from patient arrival to check-out - to ensure your safety and wellness, including the following:
BEFORE YOUR APPOINTMENT:
We now offer curbside visits for our established patients in need of strep, flu, or COVID-19 testing; please call first to schedule as we are unable to take walk-ins at this time.
We now offer Telemedicine Appointments. Please ask about them when you call for an appointment.
We appreciate your patience and understanding as we all do our part to keep everyone safe. Please contact us at (919) 378-1492 with any questions you may have or to schedule your next appointment. Our office hours are Monday through Friday, 7:30 to 5:30.
Western Wake Wellness is a unique collaborative health center and medical home for patients of all ages.
Our core values are simple: Quality, evidence-based healthcare; personal relationships based on mutual respect; and a pro-active approach to prevention and wellness.
AFTER HOURS SERVICE FEE
Beginning June 1st 2017, all after-hours calls are subject to $20 fee that will be added to your account and it is your responsibility to pay. The fee is intended to cover our costs, but not discourage you from calling if you are concerned about an illness. We welcome and expect your call if you are concerned.
OUTSIDE LAB DRAW POLICY UPDATE - Effective immediately, we request that if you are having "outside" labs drawn in our office (any lab order not written by a provider at Western Wake Wellness), please drop off (fax, email) the order 3 days in advance. We welcome WWW patients to use our lab facility - LabCorp accepts all major insurance plans, and we think our fantastic phlebotomist is one of the best! To ensure that the correct tests are ordered, we sometimes have to contact the ordering physician for clarification, or we may need to special-order supplies in advance for uncommon tests or give you special instructions before you arrive. For your convenience, we prefer to do this ahead of time, and not have to keep you waiting. Thank you for your cooperation.